Video Asylum

TVs, VCRs, DVD players, Home Theater systems and more.

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The service isn't for you, it's for your mom

Posted by 4season on April 29, 2010 at 12:04:39:
If my mom had a $500 Blu-Ray player and it couldn't play a new movie because of firmware issues, she'd first take it down to the store she bought it from, and would be really happy to pay ~$30 to have someone else deal with updating the thing, because it would either be that or she'd put it out with the trash and buy a new one.