Video Asylum

Posted by John C. - Aussie (i) on August 16, 2001 at 17:52:36

In Reply to: Considering starting a HT consulting service-advice needed posted by Russtafarian on August 15, 2001 at 16:02:47:

I suggest you give an option of and extra $100 to cover follow up service of 3 hours further help on site (travelling costs additional) or assistance for 4 phone calls. If the client does not want this extra then it should be made clear any further phone assistance or on site help must be paid for by VISA or MASTERCARD (equip yourself with this facility).

You must protect yourself from those who are incapable of working their way out of a wet paper bag and would drive you insane if they thought your help was a bottomless pit. Beware that a little bit of knowledge is a dangerous thing so some idiots will watch what you do and then try to "improve" your adjustments, get into trouble and expect you to fix up their mistakes at no charge, swearing black & blue they did not touch anything.

Good luck

John