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In Reply to: RE: You should go ahead posted by PabloP on November 23, 2016 at 10:49:30
First, I would try your TV straight on, who knows, maybe your model is not affected.You would need to connect it to your home network - I presume you know how to do this... no? You go to Network Settings, there you select the network and enter the password.
After you connect to the network, press the Netflix button on your remote, and see if it connects there.
If not, here's what you do:
I don't know if your menu is identical to mine (our sets are a few years apart), but you go to Menu, then to Networks, then to Network Settings.
There you will see several parameters, including the DNS. Usually it is set to be Automatic, and it will show some value. You click on it, and then select: Manual. It will give you the line, where you enter the four digits, in this case 8.8.8.8.
All this might sound scary the first time around, but it is done pretty well in Samsung menu.
It does make sense to connect your smart TV to your network, as there are things you can do with it conveniently, without using a computer.
For that - definitely buy their keyboard.
Edits: 11/23/16Follow Ups:
The tv came with a small thin users manual that listed the steps to set the dns manually to 8.8.8.8. So I guess this is an old problem. But I will try it out on auto first. I did connect to a 5g network and watched an old youtube video with no problem. I know how to do basic stuff and have done the picture settings.
So now you can really enjoy your new set!
It is interesting, that people reported similar problems in 2014 and 2015, but we didn't have it. Perhaps different models were affected differently, at different times.
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