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In Reply to: Plasma problems posted by Trowb1 on July 9, 2002 at 16:43:30:
I don't know why you got such cold response from Philips. They are among the best. Anyway... things look like display driver, or display itself is busted. In most cases, display and its driver are as one unit, and there are no repairs on this. If TV is under warranty, they MUST accept your request to fix or replace it (reimburse money) for free, that's the law.
If it is not under warranty, and they refuse to do repair, you should go to some other repair shops, and ask for help. Ask them to talk to technicians. Ask if they maybe had the same problems before and can they obtain parts. Have your TV model number with you, cause tech may have service manual at hand and check rigt away if they can get a new display (driver board) that is probable cause.
Ask about charge/estimate, if they are unable to fix it. Go to several shops.
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- Re: Plasma problems - SysInfo 19:59:20 07/23/02 (0)
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