Video Asylum

TVs, VCRs, DVD players, Home Theater systems and more.

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Original Message

RE: Promising diagnosis, manual isn't helping

Posted by David Aiken on August 25, 2007 at 15:51:44:
I just downloaded your player's manual and re-read your original post.
It seems you're taking the audio by HDMI to the TV then using the TV's 2 channel analog outlets to take a signal to the amp. You did not mention an audio connection directly between the player and the amp so I'm assuming you don't have one.
Suggested Fix 1-
Go to the DVD player's Audio Setup screen and there should be a Downmix option with 2 settings, 'Dolby Surround' or 'Normal'. Set it to 'Normal' which actually provides a stereo downmix. For some reason they don't label this option as Stereo but the manual says that it is stereo. Make sure the Digital Out setting is set to "On".
Using your remote, press the 'Sur' button until the 'Off' setting is reached. That turns all virtual surround options off.
That should fix things. If it doesn't, try the following:
Suggested Fix 2-
Leave the HDMI cable to the TV alone because it's going to take the video signal.
The DVD player only has a pair of stereo analog outs so it will supply a downmixed signal to those outs. Disconnect the analog interconnect from the TV and connect it to the analog outs on the DVD player. Now you're passing an analog stereo signal direct from the player to the amp. How does that sound? If that works, leave things that way. Remember that audio is still going via HDMI to the TV so turn the TV sound off when you try this. You don't want to confuse things with sound from the TV's speakers as well as from your other speakers.
If things don't sound good that way, go back to the Audio Setup screen for the player and set the Digital Out setting to 'Off'. That cancels the digital audio output via HDMI and only leaves the analog audio output which is going direct to the amp.
If that works and you want the option of sound via the TV or by using the amp, then disconnect the analog interconnects from the amp and hook them to the TV so you're sending the stereo analog signal to the TV, then hook another pair of analog interconnects from the TV to the amp. If you want to use the speakers connected to the amp, just remember to mute the TV when you turn the amp on so you only have one set of speakers playing.
If that doesn't work then I'm at a loss because it should work from what I quickly read in the manual.
David Aiken