Video Asylum

TVs, VCRs, DVD players, Home Theater systems and more.

Use this form to submit comments directly to the Asylum moderators for this forum. We're particularly interested in truly outstanding posts that might be added to our FAQs.
You may also use this form to provide feedback or to call attention to messages that may be in violation of our content rules.

You must login to use this feature.

Inmate Login

By default, logging in will set a session cookie that disappears when you close your browser. Clicking on the 'Remember my Moniker & Password' below will cause a permanent 'Login Cookie' to be set.

Moniker/Username: The Name that you picked or by default, your email. Forgot Moniker?	Examples "Rapper", "Bob W", "joe@aol.com".
Password:	Forgot Password?
	Remember my Moniker & Password ( What's this?)

If you don't have an Asylum Account, you can create one by clicking Here.

Our privacy policy can be reviewed by clicking Here.

Inmate Comments

From:
Your Email:
Subject:

Message Comments

Original Message

RE: Been there, done that (sort of)

Posted by Cruz123 on November 18, 2007 at 16:06:31:
Ok, so you've had a poor experience with Samsung, all I'm trying to say is that there are good and bad experiences to be had with all the big electronics companies. If you do a search under my user name over at AVS, you will find that I have previously posted about the excellent service I received from Samsung in response to a problem with a Samsung lCD tv I own. I had a tech in my home within three business days of calling in the problem, the same experience you had with Sony. As to the firmware, its easily downloadable from the website either via CD or ethernet, so there's no need to wait on Samsung to deliver it.