Video Asylum

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No audio from Panasonic blu-ray: any theories?

Posted by Doktor Brahms on April 17, 2015 at 08:31:43:
First post on this forum. Here's my situation: last weekend I replaced my antique Blu-ray player with a Panasonic DMP-BDT460. Nice machine. After installation and set-up, I tried it out with physical media. First disc: no complaints--beautiful picture, good sound. Second disc: no audio. Of course I checked for firmware updates and worked my way through the various menus and sub-menus. Everything checks out. Last night I exchanged the unit for another DMP-BDT460 with identical results.

One big qualifier: this happens when playing two discs in a row. If I do anything else between (e.g. cycle power or access Netflix), the problem doesn't occur. So the audio is always recoverable.

Any theories? I see this as little more than an inconvenience, but it does cause concern about the long-time health of the player. Your replies will be most welcome. Thanks!