Video Asylum

TVs, VCRs, DVD players, Home Theater systems and more.

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Original Message

RE: HDMI audio with Sony XBR 65 X850C

Posted by Doublej on September 8, 2022 at 17:10:50:
You appear to have things connected according to instructions in the manual. Here are some things to confirm:

You have the latest firmware installed on both the Sony TV and KEF?
You are using cables certified for eARC?
You have disconnected and reconnected all HDMI cables?
You have performed a factory reset on both the TV and KEF?
You have configured the TV as follows:

Set the speaker settings to audio out, press HOME, then select [Settings]  [Sound] 
[Speakers]  [Audio system].
Set the HDMI CEC settings on the TV and AV receiver to allow for system audio control for ARC connections.

You have set the digital audio output setting for the TV to PCM (not Dolby, Bitstream, Auto or similar).

This link might be helpful to troubleshoot. It's possible that since the TV is old it is simply a case of a poor (unstable) implementation of ARC from Sony.

It also possible that KEF wants to see an eARC connection from the TV, not an ARC connection.

If all checks out above, it's time for a new TV if you want to use eARC.