Video Asylum

RE: How Best Buy stays in business is beyond me,

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In Reply to: RE: How Best Buy stays in business is beyond me, posted by Mr. Dick Hertz on April 24, 2010 at 15:17:37

Selection and price. I don't find them that bad. I don't go to them for technical support or advice on what to buy.

-Wendell

Follow Ups:

Their in-store service is as bad as any I've experienced. - Mr. Dick Hertz 12:55:15 04/26/10 (0)
Best Buy "salespersons" (and I use that term very loosely) make the guys at Home Depot look like Supermen. I had occasion to buy a new DSL modem recently and against my better judgement, I hit a nearby BB only because it's close. After wandering the aisles for about 10 minutes I came upon three BB employees in a circle jerk with one customer. After excusing myself for interrupting their high level conference, I asked where the modems were. Two of the salespersons acted like I wasn't there and the third waved her arm and tersely snarled, "They're over there" and went back to her conversation. When I went to pay for the item I waited patiently in line for next register, only to be told "We don't take cash at this register". After that, I just left the modem on the counter and walked out.
If a new TV is on your list they are tough to beat. - Prisoners 07:21:47 04/25/10 (3)
Selection alone puts them above pretty much anyone else, and the pricing is always competitive. I think the difference between the very best blu-ray devices and the better ones that Best Buy offer from Sony, etc. is much less than in audio devices.
Baba-Booey to you all!
- competitive: possibly local, but not vs online - Joe Murphy Jr 22:47:05 04/26/10 (2)
  Compare them to a reputable online dealer and the price discrepancy goes through the roof. Here's an example:
  
  Panasonic TC-P65S1 plasma
  
  Best Buy -- $3199.99 + tax (tax for the closest Best Buy to me is 8.75%) = $3479.99
  
  Cleveland Plasma -- $2350 + shipping ($100) = $2450
  
  That's over $1000 difference for what? Rewards points?
  - Rewards Points - Jack G 06:47:29 04/27/10 (1)
    I shop at BB so rarely, that I discovered that those points have a limited life span-about 3 years. I got a bunch for buying a computer there, then the next time I shopped for something there, can't remember what, when I tried to use the points I was told they had expired. I rarely go to BB.
    Jack
    - every so often - Joe Murphy Jr 21:54:36 04/28/10 (0)
      Sometimes they have a real good deal on an item that I want. I usually check out their ad online or in the Sunday paper (if we buy one). It has probably been at least 4 months since I've made a purchase at Best Buy and I believe the last time I did it was because I stopped there to waste some time before taking my kids to the show. They wanted a Nintendo DS game from the clearance bin (OK, so I guess $9.99 qualifies as a purchase).
      
      When I see stuff like the "firmware" debacle, I'm reminded of yet another reason why I tend to avoid them.

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