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I've been with Netflix for ten years and have been generally very pleased with the company.
But now they charge you extra for blu-rays...ok, it's not that bad, but still.
Prolem is, they CHARGE YOU FOR BLU-RAYS AND SEND YOU DVD'S.
My two favorite shows, and two of the MOST POPULAR shows on tv are 'House' and 'Supernatural'.
These are both available on BLU-RAY. BUT NOT FROM NETFLIX. YOU PAY THE BLU-RAY SURCHARGE BUT THEY SEND YOU DVD'S.
This is such bullshit. It's not like they're not rolling in the dough. They are loaded. The founders of this company are bloody millionaires and they can't spend an extra ten bucks per box set to get people the blu-rays they are paying for??????
"Lock up when you're done and don't touch the piano."
-Greg House
Follow Ups:
And now I have 25 blu-ray movies in my Blockbuster queue, ALL OF WHICH WERE DVD-ONLY AT NETFLIX.
And I'm saving five bucks a month.
Netflix does have faster service, though. I would have stayed with them but this 'we charge you for something then not give it to you' crap is just outrageous.
They've turned into the Charles Foster Kane of the video rental business.
"Lock up when you're done and don't touch the piano."
-Greg House
My wife's been with Blockbuster for years. Overall, love their service. There have been a couple hassles from time to time, but usually they give us some extra in-store rental coupons if there's a problem that they can't quickly fix. Sometimes there's a long wait for blu-ray TV shows just after they're released... but they carry a few series on blu-ray in stores.
Usually we exchange the mail rentals in a store on a Friday, return the store rentals on Sunday, and more discs are mailed out to us on Monday.
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This is NOT A PROBLEM WITH ONE CUSTOMER, GOT IT????????? NO ONE CAN RENT SEASON FIVE OF 'HOUSE', THE BEST SHOW ON TV FROM NETFLIX ON BLU-RAY.THEY DO NOT HAVE ON BLU-RAY:
'Doctor Who Season 5'
'Supernatural Season 5'
'Smallville Season 9'
'Fantasia'
'Fantasia 2000'
'House Season 6'
'Chuck Season 3'Not for me...NOT FOR ANYBODY. GOT IT? I called them and tried to ask the guy on every one of a dozen titles, 'DO YOU HAVE THIS ON BLU-RAY' and the guy said, 'look, I get it, we don't have much blu-ray'.
What is particularly frustrating is when they USED TO HAVE blu-rays, but NOW HAVE DVD'S. Like 'Supernatural, Season 4' - blu-ray, Season 5, dvd. Last Doctor Who series, blu-ray, newest season, dvd. They ARE OBVIOUSLY ONLY GETTING A SMATTERING OF BLU-RAYS IN. Big blockbusters like 'Avatar', sure. 'Twilight', yeah, they'll have that. But as blu-rays have gotten cheaper, and more popular THEY ARE STOCKING FAR FEWER OF THEM.
BUT THEY STILL CHARGE AN EXTRA FIVE BUCKS A MONTH FOR BLU-RAYS.F^&K NETFLIX. I HAVE CANCELED MY 10 YEAR MEMBERSHIP.
All the movies listed above are in my blockbuster queue. In blu-ray. For (not joking here) THIRTEEN DOLLARS A MONTH LESS MONEY (as of Jan 01).
"Lock up when you're done and don't touch the piano."
-Greg House
Edits: 12/04/10
If they don't have what you want, go elsewhere. If you like it that much, BUY IT.
I've only received a DVD instead of Blu-Ray once in four years. Make sure your queue is correct.
Here is a partial list from my queue of shows that ARE AVAILABLE IN BLU-RAY, YET NETFLIX ONLY HAS DVD:
'House, Season 6'.
'Supernatural, Season 5'.
'Smallville, Season 9'.
'Sherlock - the BBC series'.
'Doctor Who, Season 5'.
These are ALL AVAILABLE ON BLU-RAY, but NETFLIX ONLY HAS THE DVD.
This is lying and stealing, period. 'Give us five dollars extra a month, and we'll send you blu-rays'. BULLSHIT. My bill for 4-at-a-time plus blu-ray will be $33 come January and I DON'T GET THE DAMN BLU-RAYS.
I just signed up for Blockbuster, twenty bucks a month, 3-at-a-time and NOTHING EXTRA FOR BLU-RAYS. My blockbuster queue is ALL BLU-RAYS.
Ten years I've been with Netflix but now they are just lying to their customers.
"Lock up when you're done and don't touch the piano."
-Greg House
Is that those BDs on your list are all relatively new, and they may not have gotten them yet.
Jack
No, THEY ARE NOT GETTING THEM IN LATER. THEY ARE NOT 'NEW'.
Netflix keeps just enough blu-rays around to say the have them and to charge an up-charge.
I now have 25 blu-rays in my Blockbuster queue, old and new, NONE OF WHICH ARE AVAILABLE AT NETFLIX.
If netflix just said, 'hey, we're not into blu-rays, too bad' and then didn't charge extra for them I'd have no problem with them.
But charging extra then having an absolutely pathetic selection, and - here's the killer, going from blu-ray (for example, 'Smallville Season 8' to dvd 'Smallville Season 9') is what really blows.
"Lock up when you're done and don't touch the piano."
-Greg House
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They're slow on shipping. Netflix is outstanding on that. They get a movie on Tuesday, you get the next movie in your queue on Wednesday.
But their blu-ray selection is outstanding. Every single title I couldn't find at Netflix, they have at Blockbuster. And 5 times a month you can take a disc back to a store for an immediate replacement.
Netflix with 4 discs (I was grandfathered in at a special program) with blu-ray was going to cost me $33.00 a month come January. I cut my Netflix down to $15.00 and Now I pay BB $20. So for $35, an extra two bucks a month, I can get the blu-ray selection of BB and the speedy shipping and streaming video from Netflix.
Still, I'm a simple person. I'd be far happier to give the money to one company. But Netflix got too clever for themselves by far on this deal.
"Lock up when you're done and don't touch the piano."
-Greg House
Where exactly has Netflix lied to you? Before you answer, remember that lying means telling an intentional falsehood. Can you link to a Netflix page where the company claims to have all of those shows on Blu - Ray? Or a Netflix page where they claim to stock every Blu - Ray disc available anywhere?
You seem to be operating under the assumption that your Netflix subscription means that you can rent any disc available anywhere on earth, and not just the ones that Netflix has chosen to include in its inventory.
Who gives a damn if House is in BD or DVD anyway? It's not like picture quality matters with stuff like that; it's not like it's El Cid, South Pacific, Lawrence of Arabia, Ben Hur or something.
Of course you should get what you're paying for even though it may be wrongheaded.
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