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In Reply to: RE: Direct TV and 4K posted by Mr. Dick Hertz on September 17, 2018 at 16:04:25
We have their newest DVR. We have a situation where the same show appears on two different stations, one in Hi def and the other in "stretched" SD.
We want to record a series, the entire season, We go set the recording on the HD channel (hit red button once), it works. The yellow icon shows
When we set it to record the entire series (hit red button twice), the yellow icon goes to the SD channel!
This only happens when a show is in two channels. If it's only on one channel, no problem.
Call support and they say it doesn't happen. They say it's fixed on the latest release. When a tech was here, he said the new box is buggy.
I'm surprised the Tech didn't tell you.
Also be sure that All Episodes are set to record, not just the Default 5.
There is a setting for that too.
I record first run, entire series but that was not the issue.
The issue was that I would set the recording on channel 10 (CBS Hi Def) and the unit would change it to channel 3 (CBS Standard Def).
But, the good news is that it's been corrected. They apparently applied an update.
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