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In Reply to: 4 responses-what have you done? nt posted by oldmkvi on September 17, 2011 at 09:19:06:
I've talked to about five more people at Directtv. I finally asked for the 'customer retention' dept, but the first person there was useless, so I talked to her supervisor.It took a long time but I got her to drop by bill about eighteen dollars a month.
I also beat them into sending someone out to find out why I get dropped signals without charging me fifty bucks.
Before you sign up you talk to the smart, nice people. Then apparently once they've got you by the balls you deal with people who would not be out of place at the local cable company.
'A lie is halfway around the world before the truth gets its boots on'. -Mark Twain
Edits: 09/18/11
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Follow Ups
- here's the latest.... - mbnx01 15:31:31 09/18/11 (1)
- Feel free to thank me later! - Road Warrior 19:23:53 09/19/11 (0)
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