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Samsung TV not supporting https websites

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Posted on February 21, 2021 at 10:42:46
Wojciech
Audiophile

Posts: 2242
Joined: June 23, 2009
Trying to help my girl with her Zamzung TV crap again (I replaced the main board not so long ago and the TV is only a couple of years old)
The internet browser stopped to support https (secure) websites and she can't watch her favorite youtube content. Internet is Ok and http websites are displayed fine. It is a known issue with Samsung TV's but no one seems to have the solution. I tried resetting the TV, the smart hub and the modem and checked for latest firmware update.
Anybody has the fix?

PS. This is what I found on Samsung forum
"In regards to the Web Browser, we're unable to guarantee the support of all web pages. It's possible that the pages that require a secure sign in are not supported - this is a limitation of the browser"

 

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RE: Samsung TV not supporting https websites , posted on February 21, 2021 at 13:34:20
budget fi
Audiophile

Posts: 625
Location: seattle
Joined: August 8, 2004
If nothing else works you could always use streaming stick.

 

Or..., posted on February 21, 2021 at 13:59:45
grantv
Manufacturer

Posts: 6322
Location: B.C.
Joined: January 15, 2002
Or stream from a cell?

 

RE: Or..., posted on February 21, 2021 at 14:42:38
rivervalley817
Audiophile

Posts: 4593
Joined: June 15, 2020
I'm thinking that it's a browser [security?] setting in the TV set-up menu, this doesn't make much sense otherwise

regards,

 

RE: Or..., posted on February 21, 2021 at 16:31:18
Wojciech
Audiophile

Posts: 2242
Joined: June 23, 2009
I agree that it doesn't make much sense but as the Samsung rep said in the reply on the Samsung forum it's the limitation of the browser. There is nothing in the TV browsers menu to change to fix the issue.

 

RE: Or..., posted on February 21, 2021 at 20:05:12
rivervalley817
Audiophile

Posts: 4593
Joined: June 15, 2020
try going into the TV options menu and disable 'smart security'

per my son this worked on his 2018 model

it had worked, then stopped after a firmware update

he updated it manually & still no access

he found that setting, disabled it, and it worked

a bad website can't infect your TV per se it's a part of parental controls

I think that's where the setting is

regards,

 

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