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This DVD player died on me today while watching a rented DVD. The player went to the screen saver and pushing play resulted in nothing happening. After opening the door of the player, it wouldn't read any disc, DVD or CD, that I put in it. A call to Sony's 800 # revealed that the badly scratched rented DVD caused the laser pickup to misalign itself so bad that it would cost $135 in labor to fix it (since it's less than 1 year old, it is still under warranty for parts). I was curious if anyone else has had this problem, either with Sony or any othe player?
Follow Ups:
You can go into the service menu and re-align your pick-up. It is not recommended for people who don't know what they are doing, but it is in fact not that difficult. Do a Google search about service menu and you will get lots of hits. For 560D you will want to do single layer DVD alignment first and then dual layer DVD alignment. You must do them both in that order: you can't just do dual layer DVD alignment.
My Pioneer DV-414 needed to have the optical pickup assembly replaced under warranty in the first year, but it wasn't due to playing scratched discs or anything. It sounds like the engineering/build quality on your player is rather poor--this is not a surprise, since it is a Sony (I do own some Sony components myself and speak from experience).Todd
If you pay cheap junk prices, you're going to get cheap junk.
Yeah, I guess if I had paid full price instead of $1699 for my SCD-777ES SACD player, maybe it wouldn't have the problems it has.Todd
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