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Consumer Alert: Pirates May Require Blu-ray Disc Player Firmware Update
If you have purchased the Blu-ray Discs of Pirates of the Caribbean: Curse of the Black Pearl and Dead Man's Chest, you may think the discs are defective if they don't play on your Blu-ray Disc player. However, this is probably not the case.
Due to the inclusion of several features that require updated BD Java compatibility, it is possible the you may simply need to update your Blu-ray Disc player's Firmware. This can be done by either downloading the proper update via the internet and burning it onto a disc, or, having the firmware update mailed to you on CD or DVD.
The Blu-ray Disc players that seem to be most affected are the Samsung BD-P1000, the Philips BDP9000, and the Sony BDP-S1, however, other players may also be affected. The discs seem to work fine on the LG BH100 Blu-ray/HD-DVD combo player.
To download or order the latest firmware update (ver 1.1) from Samsung, go to their Update Page.
To download the latest firmware update from Philips, go to the BDP9000 Customer Support Page.
To download the lastest firmware update (ver 1.6) for the Sony BDP-S1 go to the Sony Service and Support page and click on Drivers/Software and follow the instructions. If you prefer to have the Firmware Update mailed to you on disc, then call Sony Customer Support at: 1-800-909-7669 with the model number and mailing address.
If you own a different brand or model Blu-ray Disc player and are having trouble playing either Pirates Blu-ray Disc, check online customer support for your player for any applicable updates.
Follow Ups:
Version 1.60 was release on 5/21 for the BDP-S1 and I downloaded it to my pc to cut a DVD ISO Image, but was unsuccessful in creating a disc for some reason with nero - it kept telling me that I needed to load a CD-R instead of a DVD-R. so when I called sony support and spoke to a supervisor she told me they would mail version 1.55 that 1.60 was not yet available; that is was a technical error and should not have been posted on the sony.com site at this time, however I'm hearing of some folks that have been able to burn it and use it, but it seems they're having problems now. I have version 1.50 and was able to watch the movies with no issues, but the Java menus were so slow they barely functioned so I didn't mess with them and just watched the movies with no problems. fwitsworth.
nt
Its the internal programs that tell the hardware (DVD player etc) what to do and how to do it. Its kind of reprograming the chips etc inside the player.
Oppo is famous for improving its players by upgrading the FW in their players-usually after listening to their customers.
Jack
nt
Mandatory firmware updates need to cease if either format is to succeed in a big way: Most people do not want to run an ethernet cable to their DVD player or worry about MAC addresses and TCP/IP settings: They just want to watch a movie.
Except they do make it slightly easier by allowing internet downloads in lieu of returning to your local dealer. And some HD-DVD proponents seem to think highly or internet download capability.
Still, call me a fuddy-duddym I'd just as soon as not put up with the hassle of internet connectivity for my sources.
60 feet to my router. And then I wouldn't know WTF to do.
Do I have to spell it out?
C----H----E----E----S----E--- A---N---D ---O---N---I---O---N----S-
oh-no
Man and machine
Keep yourself clean
or be a has-been
like a dinosaur
Both formats pretty much require that you keep your firmware at least relatively up to date. In some cases, cmpletely up to date. Some discs won't play on the 360 add-on unless you have the latest FW update.
Jack
IMO, the only way frequent updates can work in a big way is for the updates to be delivered on the movie disks themselves, and happen quickly and transparently to the viewer.
My brand-new Toshiba HD-A20 on 256K DSL line required 50 minutes for the update from firmware 1.0 to 1.5, and I suspect that the chances of of a non-technical user either "bricking" the player by prematurely interrupting the power, or not figuring out how to get it online at all, are pretty good.
Then too, supporting older model players with firmware updates indefinitely is simply not going to be a sustainable option.
The industry's best bet is probably the one they seem to be finally considering: Easing up on the DRM and hopefully making it unobtrusive enough that folks are either unaware that it exists, or think it's so weak that it's hardly worth their bother to totally crack. NEVER challenge hackers by telling them you've got something they can't break ;-)
Toshiba does send out CDs with new firmware to its customers when they develoupe them, but it takes a while. I suspect this will not be an issue in the future. Once they've got all the bugs worked out, I'm guessing they won't need FW updates. As I understand it, the latest FW is for enabling the players to get options/extras from the internet while the movie is playing. Blood Diamond will be the first movie with that feature. Right now, my A1 has 2.0, and I'm supposed to get the 2.2 CD in the middle of June, since I won't download FW. I don't really care, my player works fine as it is.
enjoy,
Jack
You can download the firmware as disk image files from Toshiba's Canadian website, and the CDs you burn from them ought to be as safe as the ones Toshiba is mailing you.
The other reason I mostly leave my player disconnected from the internet is because the potential is there to use it to track my viewing habits, and far too many parties (like all AACS consortium member companies) might have access to it.
Yea, I could download the .ISO image, but I'm not that motivated. I did that a year ago with 1.2, and dispite it checking out OK, when I upgraded my machine, both the picture and the sound were messed up. I ended up returning it for another player. They *will* send me a CD-they always do. I may or may not use it.
Regardless, my player plays everything quite well with 2.0, and I know 2.2 just enables, the internet features and fixes the HDMI-> DVI problem. Neither one is an issue for me.
Jack
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