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RE: try this

69.116.236.99

In Reply to: RE: try this posted by Joe Murphy Jr on January 17, 2012 at 23:00:58

Thanks, Joe. I called Sony technical support today, and they recommended the same thing. They also told me that there is a setting to turn off the internal speakers, but there isn't. I can turn them down so they are not audible, which is what I do when I listen to regular cable broadcasts, using the volume up/down on the cable box, with the output going into my C34V.

I took a ride to Micro Center a little while ago, hoping to leave with a digital-to-analog converter. They didn't have any, but a salesman said that none was necessary - that as far as he knew, I should be able to take the audio out from the RCA audio outputs on the back of the Sony.

When I tried this, I was unsurprised to find that it didn't work. Then, I became inspired to try the 3.5mm headphone output on the side of the Sony, figuring that this would disable the internal speakers, and give me a clean audio signal to feed to my C34V.

Voila! It couldn't work better. The internal Sony speakers are shorted when the 3.5mm/RCA output is engaged; I set the gain with the McIntosh; and control the volume with the Sony remote. The sound quality through my Tannoy 15" Memories, crossing over via my Pioneer SF850 electronic crossover at 8kHz/6dB to big Heil AMTs, is heart stopping.

Follow Ups:

glad it worked out - Joe Murphy Jr 21:47:10 01/18/12 (2)
Do you have an all-in-one setup or is this a multi-component setup with the Sony Google TV? I just looked at the one they have with a separate box, which has no analog outputs -- only digital. That's why I recommended the inexpensive DAC. I didn't try looking at the outputs on the TV they show in the pictures. I don't know if it's available online, but I didn't see anywhere I could download the manual.
- RE: glad it worked out - Chef Henry 18:31:04 01/26/12 (1)
  Thanks Joe. Of course, this ultra high tech solution requires a 3.5mm stereo male headphone plug to an RCA stereo female adapter. The output is then fed via RCA cables to an unused "laser 3" input on the Mac. This shorts the Sony's speakers, and I control the volume with the Sony remote.
  
  Wouldn't you have thought that Sony technical support would have proposed this simple, no-cost solution?
  - techs aren't always "techies" - Joe Murphy Jr 11:12:16 01/27/12 (0)
    Often they are trained on the basics and some extra material that management and/or current supervision believe is relevant. The more involved/intricate information isn't part of that training. How often a problem comes up also plays a part on whether or not training or certain trouble shooting exercises take place. Not an excuse for the lack of knowledge, but an explanation re: the seeming cluelessness of "the next operator to take your call".

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