Video Asylum

Posted by mbnx01 (A) on June 18, 2012 at 11:02:33

Many people have Directv and have little or no problems.

I was not one of those people.

I had bad service for a year and a half. Finally, a technician told me they could not get a good connection to the satellite from my property. He told me they would obviously not charge me a cancellation fee.

He called the office on his phone and let me speak to the person there. He also told me they would not charge me a cancellation fee. He told me they would send out boxes for my two receivers.

Two weeks later, no boxes. I call, again they say they are sending boxes.

One week later, no boxes. I call and am told they don't need to send boxes, they'll send envelopes for me to return the cards and that's all they need.

Two weeks later the envelopes arrive.

And I get a bill for $110 cancellation fee. I call and explain this to them AGAIN and they say they'll take care of it.

THEN THEY BILL ME THE $110.

These people are idiots. Liars. Thieves. They screw you as hard as they can and as often as they can.

Do business with them at your peril.

"Lock up when you're done and don't touch the piano."
-Dr. Greg House

Edits: 06/18/12