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RE: Been there, done that (sort of)

Posted by Cruz123 (A) on November 18, 2007 at 16:06:31

In Reply to: RE: Been there, done that (sort of) posted by ruxtonvet on November 18, 2007 at 14:06:41:

Ok, so you've had a poor experience with Samsung, all I'm trying to say is that there are good and bad experiences to be had with all the big electronics companies. If you do a search under my user name over at AVS, you will find that I have previously posted about the excellent service I received from Samsung in response to a problem with a Samsung lCD tv I own. I had a tech in my home within three business days of calling in the problem, the same experience you had with Sony. As to the firmware, its easily downloadable from the website either via CD or ethernet, so there's no need to wait on Samsung to deliver it.

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