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209.180.234.83
Man, that beast is well-packaged. It took me half-an-hour properly and carefully to remove all the protective layers.
Then, we gingerly laid it down on pillows to attach the stand.
We tipped it back up and my assistant helped remove the thin protective sleeve.
"You're not going to like this," she said.
I didn't.
A large, long crack stretched from lower left to upper right.
I immediately notified the company. It said they'd ship off another asap and to send off the damaged one when it arrived.
Huh? I told them it would take a guy with more skill than I to get THAT genie back in the bottle, the packaging was multi-layered and complex.
They said to wait for a return call after they checked with the shipper.
Ten minutes or so later, the rep said the shipper had agreed to help with the re-packaging.
I tried to buy locally, btw, but there was a $700 difference.
That's a lot to pay for convenience.
Anyhow, I'll post the follow up information when the new one arrives in six or seven days.
Follow Ups:
nt
Best Regards,
Chris redmond.
Very good! Let us know if the $700 savings was worth it. Also, let us know if you get one that buzzes.
Jack
if the picture would work even with the crack [it didn't]).
Has that been a particular problem with this model or is it a common problem with shipping?
Your shipping experience is definitely in the minority. As you can tell from the packaging, plasma display manufacturers go to great lengths to ensure that their products arrive in perfect condition. The most fragile part is the glass/substrate and the packaging is geared toward protecting this area first and foremost. Unfortunately, there's no way to 100% guarantee that a problem won't occur every now and then. Sorry to hear that your panel didn't make it in perfect condition. Hope the second time's a charm.
As for the buzz, all displays buzz -- to what extent is another matter. In order to hear my plasma buzz, the room needs to be very quiet and you must get closer than 1ft from the front of it. It's mounted on a wall mount, but it's not mounted to a wall. I built a frame that sits on top of the fireplace, but there's an open space behind the display. The former home owner had one of those 32" or 36" box displays and the fireplace area was custom built to allow for that 180lb monster to sit above the fireplace. Most wall mounted displays are mounted on a wall and the wall unfortunately serves as a reflector of any sounds emanating from the rear of the display. Room acoustics also play a part, as a carpeted room will be quieter than a room with wood or tile flooring.
Here's discussion regarding Pioneer's models:
Joe,
My experience is with a Pio 1150. It is quiet as a stone. Can't deny the buzz heard in the YouTube link Jack put up. Makes me wonder though about differences and what contributing factors may be underfoot. Why one buzzes and another does not. The obvious ones: different size (50" vs. 60") and latest model vs. one generation old. Others that occur to me are power treatment. In the video it's difficult to tell for sure but it looks like it's hooked up via a daisy chain of extension cords and a cheap power strip. No matter how you slice it, that aint good and could certainly lead to some nasty outcomes. From my previous experiences with power and audio performance I did all I could to ensure a good clean supply to my plasma. Outlets and connectors in the chain from wall to plasma are Oyaide XXX's, power cables are all excellent quality shielded copper and everything (including the cable box) are run through either filtered or filtered and isolated outlets. Is all this a guaranty that you won't get a hum? Maybe not, but it certainly doesn't hurt. Besides, there are other benefits to picture and sound quality. It does make me wonder though how many folks that are having buzz problems are caused or exacerbated by power problems.
There are many reasons that one could buzz and another be "silent", but there doesn't seem to be one factor that stands out. Poor QC, the use of different suppliers, different parts, altitude tolerances, temperature, wall mount vs stand mount, carpeted environment vs wood/tile flooring, etc. And any of those factors could be more or less of a contributor should another factor change (ie, quiet when stand mounted vs slight buzz when wall mounted).
My Panasonic is over 4 years old and to this day is very quiet, even when it's turned ON.
:-)
Yes, all plasmas buzz, but it seems some Kuros have more of it, especially some of the 60" ones. After scoffing at the "Green blob" rumors, I take these kind of complaints seriously. I'm not trying to talk people out of buying, but they should be aware.
Jack
NT
...will it be worth it? Hopefully the next one is without issues. 700 beans is a fair bit of money, but I don't think I'd buy something that large off the 'net regardless. Let us know how it goes (if you're reading this) tinear.
It would depend on if there are issues with the new set, and how one values their time and hassle factor. Between shipping damage, stuck/dead pixels. and buzzing, there is a fair amount of potential hassle-much will depend on the store's policies.
I too am very interested, and hope he tells us how things come out.
Jack
Edit: I don't think you can buy the Elites online, and they certainly aren't as cheap either.
.
Delivered for almost 22% off MSRP aint too shabby. Did you pull the trigger yet? That is one SWEET display.
Not yet, but I'm getting very close.
.
Jack, you should get out more. Elites are most certainly available on the net for discounted prices. I know. I bought one. And it arrived in perfect condition four days after I bought it with no dead pixels, and no buzzing. I'm sure some folks have bad experiences buying over the net, but that was not my experience ... not even close. Even with shipping I saved around $700 off the price that the thieves at BB would have charged me and I avoided the sales taxes. So, all in all, I reckon I saved a good chunk over a grand. That kind of money is worth taking a chance over in my book.
I thought Pioneer had rules about selling their Elites online. Nice to know. I'm glad you had no problems, as with most people, I assume. That said, the thought of having to repack a 60" plasma due to shipping damage or whatever, doesn't thrill me. I also take complaints about makes/models seriously now.
I'm just starting to do my homework, I don't know if I'm going to buy a new set soon or wait until the Optical Block in my Sony goes. We'll see.
Jack
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