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This is an embarrassing post to make. I bought a new Panasonic 42S30 plasma for the bedroom. I ordered it online, but did not ship it to my home address. Driving the TV home, the glass screen shattered. It will not even turn on. I have assumed this is a total loss. Is there anything I can do with this unused TV, other than dispose of it?
My experience with Panasonic plasmas had been primarily with a professional model which is virtually indestructible. I was shocked that the TV shattered while driving it home.
I consider it an expensive lesson. I would salvage parts from the thing, for potential repair or mods, but honestly don't want to look at another Panny plasma.
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nt
I would at least call Panasonic at the customer service number that was packed with the set and tell them what you told us...their packing should be good enough to prevent that sort of thing .
If you bought the unit with a credit card, check to see if the card has a policy that covers damage incurred by newly purchased merchandise.
It certainly pays to have a flat screen delivered to where it is going to be used.
I am guessing you don’t have insurance?
IMHO two lessons may have been learnt.
1) Pay for delivery
2) Have appropriate insurance
If you don’t have insurance all you can do is contact the retailer and tell your sob story and maybe they might help you out in some way. (It never hurts to ask)
Good luck.
Smile
Sox
Now I'm going to have to go out and buy some tranquilizers or something.
I feel your pain. It is rare that 42 inchers shatter this way, usually it's the larger ones with less glass support. I'm going to bet there was a virtually invisible crack (to you) in the glass when it was shipped to you. AVS has lots of posts with people noticing them over the years. Hit a bump or whatever in your car and poof.
I'm tired of having to que up my Blu-ray of Crank when I want to see some glass crash. Come on now, Chev, let's see them pix!
Speaking of big glass crash, there was a thread a long time ago on AVS with pictures of a 65" disintegrating. It really wasn't nice at all. Made we want to shed a tear.
Yeah, gotta watch the Crank BD soon. Have had it for ages and still haven't, though I have watched the DVD a couple times. Got the Avatar collector's ed. BDs before Christmas and only watched it yesterday...I am way behind...haven't even cracked open the UK Life yet, hell facebook might be defunct by the time I get around to watching The Social Network (a release day purchase - why?? lol).
Well, barryb seems to have taken it in stride. My main display is "irreplaceable" in that there's nothing quite like it still available, so that's where the tranks would come in for me. The glass on many displays is just so darn thin now.
Got the Avatar collector's ed. BDs before Christmas and only watched it yesterday
I have the box on the shelf unopened. The last time I watched blue people was The Smurfs on television in the '80s. I have a feeling I should have stopped there.
haven't even cracked open the UK Life yet
On the shelf unopened. But in my defense, I really want to watch it with my kids. It's the Attenborough version (not the shit Oprah one), so I know it's going to be excellent.
hell facebook might be defunct by the time I get around to watching The Social Network (a release day purchase - why?? lol).
I only saw snippets of it while my wife was watching it. I can't stand Facebook (or social networking in general, for that matter), so it's not really a loss there.
I liked Avatar better at home actually, quite a lot better. Except for the audio. The sound mixing is, IMO, rather poorly done *compared to the video* which is really good. LFE is not appropriately applied, and what's there is pathetic...disappointing. Somehow I thought this would be a good test of the new (well, less old...) sub.
I have never even tried to use Facebook, no real reason to yet. I just had to see how they supposedly made an entertaining/interesting movie out of such a story. I understand that little of it is factual...not even as factual as a Hollywood "documentary". That is why it's not totally boring I guess.
I bought Avatar more for the fact that picture and audio quality should be exceptional (I didn't see it at the theater and Cameron's message/lecture was a strike). And now you go and ruin it for me with the audio comment (sterrriiike!).
:-(
Now it's behind the count, 1 - 2. Oh, well...
Don't take my word. After watching Avatar I googled around for reviews JIC... I mean, it was extremely slightly possible my system had a setup error...NOT! I am a bit anal about regularly checking the A/V system is "correct". Anyway, the reviewers I trust for technical assessment agree, all commented on the lack of appropriate LFE. If someone reviewing missed that, time for a new pointy hat and an ear-cleaning...and yes I'm pointing directly at someone you can probably guess at.It is still good though. When I had finished watching the extended version (~3 hrs.) I wanted to watch it again immediately, it was kind of enervating/energizing in the small room. Something about it, normally I can barely sit still long enough for a 2 hr. movie. It works well at home, very immersive. The audio *is* fairly smooth though, maybe it's supposed to be soothingly smooth?
The other day I just mentioned a few BD titles I haven't watched. One just happens to be Dances With Wolves. I smell a double feature coming up...
Edits: 07/24/11 07/24/11
Unlikely anything would be worth taking out.
Did you ship it upright or flat? Anything "glass" flat is a big no-no. If you did this don't blame it on Panny. Ever see a glass company truck shipping their product flat? Nope. Granite, nope.
If you transported it upright then I don't get why it would shatter.
It was flat in my trunk. It was the only way I could transport it. The panny professional had made a few trips that way and I didn't adequately consider it. I notice glass trucks very acutely now.
Worth asking. Maybe you can get it repaired?
LIkely they shipped it glass up if there's internal support for the panel (?). Or face down with appropriate padding under. Sorry for your loss.
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